Customer Success Executive

Are you a natural when it comes to customer engagements and leaving smiles on people’s faces? If the answer is a yes, come join us as we create positive experiences for our customers.

YOUR MAIN PRIORITIES WILL BE:

Manage Customer Relationship
Engage with customers on various platforms, take note of their concerns and provide solutions.

Educate Customer
Educate customers about company products and how businesses can gain benefit.

As a Communication Stream Between Teams
Channel customers’ concerns to the team, and provide suggestions to improve customers’ overall experience.

Keep Customers Updated (latest beneficial informations)
Manage company events & training workshops to increase customers’ awareness and knowledge about the company.

WHAT YOU WILL NEED

  • High emotional intelligence

     

  • Openness to approach and engage customers/clients

     

  • Tireless efforts to put a smile on people’s faces

     

  • A friendly, outgoing and communicative personality

     

  • Ability to understand and communicate in English and Chinese (Mandarin/Cantonese)

     

  • Self-motivation to inspire and contribute to company growth

     

  • A laptop to work with

Opportunities

Career Placement

Join us and be a part of our team!